SYI offers a range of dynamic, interactive and engaging training opportunities for staff/teams of all sizes. Professional development has a direct positive impact on both the micro/macro level. On the micro level, the individual employee gains strengths, skills and tools to excel professionally. On the macro level, the business/agency is tremendously enhanced as a result of the professional development of staff because of the increase in employee focus, effectiveness and overall productivity. SYI has created training opportunities covering a range of topics, with a focus on building emotional intelligence, supervision skills, communication, leadership, motivation and boundaries. Trainings have been developed as a result of ongoing requests, from both individuals seeking to expand professionally, as well as agency representatives seeking to increase company morale and productivity. SYI is pleased to offer training designed to directly address a range of important skills needed for optimal effectiveness in the workplace. All training is developed and designed based on program/agency needs. Examples of past training includes:

• Emotional Intelligence: Skills and Tools to Succeed
• Effective Leadership: Building Exemplary Management/Supervision Skills
• Building a Team: Interviewing, Hiring, Supervising and Retaining Amazing Employees
• Communication Skills: What are you trying to say?
• Optimal Productivity: Motivating, Validating and Supporting Employees
• Boundaries: Define that Line (Where is the line?!)
• Stress Free Public Speaking: All Eyes on You…Now What?!

CLIENTS Who do we work with? SYI has provided training, coaching or consulting services to:

• Aids Action
• American Marketing Association, Non Profit Marketing Group
• Beverly Affordable Housing Coalition
• Beverly Children’s Learning Center
• Catholic Charities
• The Caleb Foundation
• Children’s Friend and Family
• Children’s Law Center of Massachusetts
• CHNA Network
• Girl Scouts of Spar and Spindle Council, Inc.
• Girls Inc.
• Gordon College
• Greater Boston Physicians for Social Responsibility
• Greater Lawrence YWCA
• Greater Lynn YMCA
• Gregg House
• HAWC
• Hospice of the North Shore
• JSI
• Lawrence Public Schools
• Lynn Community Connections
• Lynn Housing Authority
• Lynn Public Schools
• Massachusetts Department of Mental Retardation
• The Medical Foundation
• Merrimack Valley Workforce Investment Board
• Northeast Center for Healthy Communities
• North Shore Community College
• North Shore Elder Services
• North Shore Workforce Investment Board
• Nurturing Nest Inn for Respite Care
• Plummer Home for Boys
• Project Cope
• Professional Center for Child Development
• Salem Cyberspace
• Youth Empowerment Services, Inc.

SYI training from September-December 2006

“The world stands aside to let anyone pass who knows where he is going.” David Starr Jordan